- Is Mobile Messaging available in all U.S. Cellular markets?
- What is 1-Way Mobile Messaging?
- What is 2-Way Mobile Messaging?
- Can I send a message to any U.S. Cellular customer?
- Do I pay airtime charges to send, receive or read messages
or Information Services?
- Can I receive a message if I am outside my U.S. Cellular
digital home coverage area?
- How long will a message be saved for me if my phone is
turned off or if I am outside my U.S. Cellular home area for an extended
time?
- How do I receive notification that a message has been
sent to me?
- Is there a limit on how long a message can be?
- What happens if I am on the phone or have my phone turned
off when a message arrives?
- Will my phone automatically save the messages I send
and receive?
- How many messages does my phone hold?
- Can I set my phone to receive text messages but not
incoming calls?
- Do I need a special phone to use 1-Way Mobile Messaging,
i.e., to receive an Internet/e-mail message or Web-Based Mobile Alert?
- What is an Internet message (for 1-Way Mobile Messaging)?
- How do I send an Internet message?
- After I send an Internet message, will I receive confirmation
that the message has been received?
- Can I send an Internet message to a group of people
at the same time?
- What kinds of information can I have sent to my wireless
phone?
- How often will I receive the Web-Based Mobile Alerts
I choose?
- Can my phone receive e-mail messages?
- Can I send an e-mail message to a group of people at
the same time?
- Do I need a special phone to use U.S. Cellular's 2-Way
Mobile Messaging (sending and receiving messages from the phone itself)?
1. Is Mobile Messaging available in all U.S. Cellular
markets?
1-Way and 2-Way Mobile Messaging are currently available to U.S. Cellular
digital customers in California, Florida, Georgia, Idaho, Illinois, Indiana,
Iowa, Kansas, Maine, Maryland, Missouri, New Hampshire, North Carolina,
Oklahoma, Oregon, South Carolina, Tennessee, Texas, Vermont, Virginia,
Washington, West Virginia and Wisconsin.
If you are unsure of the availability of Mobile Messaging in your area,
contact your local U.S. Cellular store or send us an e-mail.
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2. What is 1-Way Mobile Messaging?
1-Way Mobile Messaging allows U.S. Cellular digital customers to receive
the following services:
- Web-Based Mobile Alerts - You can receive all kinds of information
on your wireless phone if you register with one of the many Web sites
that offer to send "alerts" to your handset. This gives you
access to the latest news, weather, stock prices, sports scores and
more.
- E-mail Messaging - With E-mail Messaging, anyone can easily
send a message to your wireless phone from a standard e-mail program,
such as Microsoft OutlookTM. Your e-mail address is your 10-digit wireless
phone number@uscc.textmsg.com. Senders can send messages to as many
as 16 U.S. Cellular 1-Way Mobile Messaging subscribers at the same time.
- Internet Messaging - Anyone can send a text message to a 1-Way
Mobile Messaging subscriber from our Web site. Just go to our homepage
(www.uscellular.com) and click the "Send a Message to a Phone"
button, which is located on the blue bar at the top of the page. And,
with the group distribution feature, the same message can be sent to
as many as 25 U.S. Cellular 1-Way Mobile Messaging subscribers.
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3. What is 2-Way Mobile Messaging?
2-Way Mobile Messaging allows U.S. Cellular digital customers to use their
handsets to send, receive and reply to text messages from other U.S. Cellular
2-Way Mobile Messaging subscribers.
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4. Can I send a message to any U.S. Cellular customer?
No. Only U.S. Cellular customers with digital service who have subscribed
to Mobile Messaging can receive text messages.
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5. Do I pay airtime charges to send, receive or read
messages or Information Services?
No, there are no airtime charges or use of minutes from your monthly calling
plan.
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6. Can I receive a message if I am outside my U.S.
Cellular digital home coverage area?
No, you must be in the digital portion of your home service area to receive
a text message. If you are outside your U.S. Cellular home service area,
the message will be delivered to your phone when you return to your home
area and turn on your phone.
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7. How long will a message be saved for me if my phone
is turned off or if I am outside my U.S. Cellular home area for an extended
time?
Our network will store the message and attempt to deliver it to you for
seven days. After that, the message will be deleted.
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8. How do I receive notification that a message has been
sent to me?
The method of notification varies depending on your specific phone model.
Most phones offer both visual and audible notification. Please consult
your user's manual for details.
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9. Is there a limit on how long a message can be?
The maximum length of a message is 150 characters (including spaces and
punctuation). Please note that the 150-character limit also includes the
sender's e-mail address and the subject line (if applicable). If a message
is longer than 150 characters, the remainder will be truncated and the
recipient will not get it.
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10. What happens if I am on the phone or have my phone
turned off when a message arrives?
Your phone must be turned on in order to receive messages and for the
audible and visual notifications to function. If you are on the phone,
the message will be delivered once you end the call. You must also be
in the digital portion of your home service area.
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11. Will my phone automatically save the messages I send
and receive?
Once delivered to your phone, the messages are stored within the phone.
However, if you do not delete the old messages and your phone's memory
becomes full, new messages will not be delivered until you delete old
messages. Messages you send are also stored by the phone until you delete
them. These also use memory.
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12. How many messages does my phone hold?
This varies depending on your specific phone model. Refer to your owner's
manual for details.
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13. Can I set my phone to receive text messages but
not incoming calls?
Most phones allow you to set a "message mode" or "pager
mode," which means it will not ring but will still alert you when
a text message is received. Refer to your owner's manual for details.
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14. Do I need a special phone to use 1-Way Mobile
Messaging, i.e., to receive an Internet/e-mail message or Web-Based Mobile
Alert?
Yes, you must have a compatible digital phone.
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15. What is an Internet message (for 1-Way Mobile
Messaging)?
An Internet message is a short text message sent from the U.S. Cellular
Web site to a U.S. Cellular customer's digital phone. The message recipient
must subscribe to 1-Way Mobile Messaging and have a compatible phone.
Messages can be composed of words or numbers and can be up to 150 characters
in length.
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16. How do I send an Internet message?
To send a message, go to our homepage (www.uscellular.com) and click the
"Send a Message to a Phone" button, which is located on the
blue bar at the top of the page.
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17. After I send an Internet message, will I receive
confirmation that the message has been received?
Unfortunately, we cannot provide confirmation of message receipt.
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18. Can I send an Internet message to a group of people
at the same time?
Yes. When sending a message from our Web site (see Question #16 above),
you can create multiple groups of up to 25 members each by following the
instructions. A text message of up to 150 characters can then be sent
to a group. Each group member must subscribe to U.S. Cellular's 1-Way
Mobile Messaging feature.
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19. What kinds of information can I have sent to my
wireless phone?
The choices are almost endless. You can receive all kinds of information
on your wireless phone if you register with one, or several, of the many
Web sites that offer to send free "alerts" to your phone. Some
of these include:
- mobile.yahoo.com/wireless/home
- oraclemobile.com
- my.lycos.com/wireless/mobile1.asp
- web2mobile.com
- cnbc.com/portfolio
- iswire.com
- weather.com/services
Note: Web sites mentioned here are listed for example purposes only.
Specific information and details are up to the user to select. U.S. Cellular
has no affiliation with, nor endorses any specific Web site, or the content
therein. All information is accessed solely at the discretion of the user.
IMPORTANT: For current subscribers to Information Services, please continue
to modify your message selections at the Information Services homepage.
You can also call a customer service representative at 1-888-719-8024
between 7 a.m. and 5 p.m. Central Standard Time. Please also refer to
the Information Services homepage for instructions regarding that particular
service.
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20. How often will I receive the Web-Based Mobile
Alerts I choose?
Most of the Web sites that offer to send information to your wireless
phone allow you to choose when and how often the information will be delivered.
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21. Can my phone receive e-mail messages?
Yes, your phone can receive e-mail messages of up to 150 characters. Using
any standard e-mail program, such as Microsoft OutlookTM, senders simply
enter your e-mail address, which is your 10-digit cellular number@uscc.textmsg.com.
Please note that the 150-character limit includes the sender's e-mail
address and the subject line (if applicable). If a message is longer than
that, the remainder will be truncated and the recipient will not get it.
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22. Can I send an e-mail message to a group of people
at the same time?
Yes. When sending a message from a standard e-mail program, such as Microsoft
Outlook, you can send the same e-mail to as many as 16 people (8 in the
"To:" field, and 8 in the "CC:" field). Simply address
e-mails to the e-mail address of the 1-Way Mobile Messaging subscriber.
This is the 10-digit cellular number@uscc.textmsg.com.
A text message of up to 150 characters can be sent to a group. (Please
see Question #9 above for more information on character limits.) Each
person must subscribe to U.S. Cellular's 1-Way Mobile Messaging to receive
the message.
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23. Do I need a special phone to use U.S. Cellular's
2-Way Mobile Messaging (sending and receiving messages from the phone
itself)?
Yes, you must use a compatible digital phone. For more information, please
visit your nearest U.S. Cellular store or authorized agent, call us at
1-888-944-9400 or send us an e-mail.
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